HapticTransit: Tactile feedback to notify public transport users

To attract people to use public transport, efficient transit information systems providing accurate, real-time, easy-tounderstand information must be provided to users. In this paper we introduce HapticTransit, a tactile feedback based alert/notification model of a system, which provides spatial information to the public transport user. The model uses real-time bus location with other spatial information to provide feedback about the user as their journey is in progress. The system allows users make better use of „in-bus‟ time. It allows the user be involved with other activities and not be anxious about the arrival at their destination bus stop. Our survey shows a majority of users have missed a bus stop/station whilst undertaking a transit journey in an unfamiliar location. The information provided by our system can be of great advantage to certain user groups. The vibration alarm is used to provide tactile feedback. Visual feedback, in the form of colour coded buttons and textual description, is also provided. This model forms the basis for further research for developing information systems for public transport users with special needs – deaf, visually impaired and those with poor spatial abilities.